Terms of Use

Welcome to WebCraftCity (“we,” “our,” “us”). By accessing or using our website (www.webcraftcity.com) or any of our services, you agree to these Terms of Use (“Terms”). If you do not agree with these Terms, please refrain from using our website and services.


1. Acceptance of Terms

These Terms govern your use of our website and services, including web design, web hosting, domain registration, website management, SEO services, and email marketing. By using our services, you confirm that you are at least 18 years old and legally capable of entering into binding agreements.


2. Services Provided

WebCraftCity offers professional website design and hosting services tailored to individual and business needs. The specific details of the services you receive are outlined in your service agreement or order confirmation.

2.1 Service Availability

While we strive to ensure uninterrupted access to our services, we do not guarantee that our website or services will always be available or error-free. Scheduled maintenance, updates, or unforeseen technical issues may occasionally disrupt service.


3. User Responsibilities

3.1 Account Registration

To access certain services, you may be required to create an account. You agree to provide accurate, current, and complete information and to keep your account details secure.

3.2 Acceptable Use

You agree not to:

  • Use our services for any unlawful or fraudulent purpose.
  • Distribute harmful content such as malware, spam, or phishing attempts.
  • Interfere with the operation or security of our website or services.
  • Resell, transfer, or sublicense our services without prior consent.

4. Payment and Billing

4.1 Fees

All fees for services are outlined in your service agreement. Payments must be made in accordance with the terms specified.

4.2 Late Payments

Failure to pay invoices on time may result in service suspension or termination. Additional fees may apply for reactivation of suspended services.

4.3 Refunds

Refunds are subject to the terms outlined in our Refund Policy, available upon request.


5. Intellectual Property

All content on our website, including text, graphics, logos, and software, is the intellectual property of WebCraftCity or its licensors. You may not reproduce, distribute, or exploit any part of our website or services without prior written permission.


6. Limitation of Liability

To the fullest extent permitted by law, WebCraftCity shall not be liable for any indirect, incidental, or consequential damages arising from your use of our services or website. Our total liability for direct damages is limited to the amount you have paid for the specific service in question.


7. Termination

We reserve the right to terminate or suspend your access to our services at any time, without notice, for violations of these Terms or other applicable agreements.


8. Privacy

Your use of our website and services is also governed by our Privacy Policy, which outlines how we collect, use, and protect your personal information.


9. Changes to These Terms

We may update these Terms from time to time. The updated version will be posted on this page with a revised “Effective Date.” Your continued use of our services constitutes acceptance of the updated Terms.


10. Governing Law

These Terms are governed by and construed in accordance with the laws of England and Wales. Any disputes arising from these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.


11. Contact Us

If you have any questions about these Terms, please contact us:

WebCraft City
Email: Use our Contact Us Page
Phone: 0203 488 1974
Address: Suite 224A, Island Business Centre, Wellington Street, London, SE18 6PF