Terms and Conditions
Welcome to WebCraftCity (“we,” “our,” “us”). These Terms and Conditions (“Terms”) outline the rules and regulations for using our website (www.webcraftcity.com) and services. By accessing our website or purchasing our services, you agree to these Terms. If you do not agree, please refrain from using our website and services.
1. Definitions
- “Client”: The individual or entity using our services.
- “Services”: Web design, web hosting, domain registration, website management, SEO services, and email marketing provided by WebCraftCity.
2. Acceptance of Terms
By engaging with our website or services, you confirm that you:
- Are at least 18 years old.
- Have the authority to enter into a binding agreement.
- Agree to comply with these Terms and applicable laws.
3. Services Provided
WebCraftCity offers:
- Web Design: Custom website design tailored to client needs.
- Web Hosting: Secure and reliable hosting solutions.
- Domain Registration: Assistance with registering and managing domain names.
- Website Management: Maintenance and updates for client websites.
- SEO Services: Strategies to improve website visibility on search engines.
- Email Marketing: Email campaign creation and management.
The specifics of services are detailed in your service agreement.
4. Payment Terms
4.1 Pricing
The cost of services is outlined in your quote or service agreement. All prices are in GBP and exclude VAT unless stated otherwise.
4.2 Payment Methods
We accept payment via bank transfer, credit/debit card, or other methods specified in the invoice.
4.3 Late Payments
Late payments may result in service suspension or termination. Interest may be charged on overdue amounts as permitted by law.
4.4 Refund Policy
Refunds are only provided in accordance with the terms specified in your service agreement or as required by law.
5. Client Responsibilities
Clients must:
- Provide accurate and complete information for service delivery.
- Ensure compliance with applicable laws when using our services.
- Maintain the confidentiality of account credentials.
Clients are solely responsible for the content hosted on their websites and must ensure it does not infringe third-party rights or contain unlawful material.
6. Intellectual Property
All intellectual property created by WebCraftCity, including website designs, code, and marketing materials, remains our property unless otherwise agreed in writing. Clients receive a license to use deliverables for their intended purpose upon full payment.
7. Service Limitations and Availability
We strive to ensure our services are available without interruption. However, we do not guarantee uninterrupted access due to factors such as maintenance, updates, or unforeseen issues.
8. Limitation of Liability
To the maximum extent permitted by law:
- WebCraftCity shall not be liable for indirect, incidental, or consequential damages.
- Our total liability is limited to the fees paid for the specific service causing the claim.
9. Termination
We reserve the right to terminate or suspend services if:
- The client breaches these Terms.
- Payment obligations are not met.
- The client engages in unlawful or abusive behavior.
Termination does not absolve the client of outstanding payment obligations.
10. Privacy
Your use of our services is governed by our Privacy Policy, which outlines how we collect, use, and protect your personal data.
11. Changes to Terms
We may revise these Terms from time to time. Changes will be posted on this page with an updated “Effective Date.” Continued use of our services constitutes acceptance of the revised Terms.
12. Governing Law and Dispute Resolution
These Terms are governed by the laws of England and Wales. Any disputes shall be resolved through negotiation or, if necessary, in the courts of England and Wales.
13. Contact Us
If you have questions about these Terms, please contact us:
WebCraft City
Email: Use our Contact Us Page
Phone: 0203 488 1974
Address: Suite 224A, Island Business Centre, Wellington Street, London, SE18 6PF